By registering for the program, you agree to the “terms and conditions” below. This clearly states Coach JQ’s refund, cancellation details and early termination policy.

We have a very clear no refund policy. All sales are final once you enroll into our program.

If you (as a parent) have questions during the week, you can ask questions at (954-372-5499) and will receive a response within 24 hours (Monday-Friday)

If practice is canceled due to weather, Coach JQ will notify the PLAYERS and PARENTS via Email.

Practice updates/cancellations are only communicated through Email.

If time changes need to shift for a group as a whole, this will be communicated with all members of that group through email.

I understand that if we are late to the session we will forfeit the time (all sessions last 60 minutes).

I agree with Coach JQ Reschedule policy, meaning if you miss that session - I don’t offer a makeup session. If you submit a request (via email or text) the week of our session stating your child can’t make it to our assigned session - I WILL allow you to come train on an alternative day/time that week within our current schedule.

As a parent, if I have questions, I understand that I can ask questions - texting 954-372-5499.

I understand that during the sessions, I will not pressure my child or yell from the sidelines. We train in a “non-pressured” environment.

I understand that if we are “out of town” or “on holidays” that we are still a member of the program. Please communicate with Coach JQ when you are going out of town so we can plan accordingly.

If Groups are to be canceled for reasons other than weather, JQ will send an email notifying this at least 24 hours prior and will offer other make up times later in the week or the coming week.

Missed sessions do NOT roll over into the following year/term for any reason.

I understand that Coach JQ billing process is an automatic electronic funds transfer every month.

I understand that if I have a “failed credit/debit card payment” I will need to register with a new credit or debit card within 24 hours of the failed payment. Sessions will pause until the payment is collected.

All sales are final. If you enroll and don’t use the sessions - there are no make-up sessions for missed sessions.